As the chapter of one year is being set aside and preparation for another chapter of 365 pages begins, I need to reflect on what counts and what does not.

What counts are some lessons learnt, a few painfully and others somewhat gainfully. I learnt that change is not easy however much I may desire it and whatever passion I may pump into it. It is easy to excite people but it is another thing to ignite them into action. But we cannot give up, so grit is most important for anyone in the development sector. We keep hearing of how important it is to stay positive. I have learnt that in this kind of work, if I am not positive, I cannot survive. I am just too small, too insignificant to matter in the course of life and yet I have to be a giant in my self-belief to keep going irrespective of the road bends.

What counts is when people begin to trust us. We have had times when we could not do what we had promised, exactly when we said we would. But if the people we work with trusts us then they will wait for us to deliver. The trust that people have in us, be it our beneficiaries, our employees, our donors, our partners, is the most vital lifeline in our kind of work. On no account can that trust ever be violated. It is quite possible for us to make errors of judgment and pay the price for it, but if any time we betray the trust reposed on us then that is committing hara-kiri.

What counts is the humility to acknowledge that we know very little. This humility allows us to listen and that listening shows us what to do. After having been in the social sector for about eighteen years there have been times when I felt I knew how the poor community would think and react. And what a fallacy that has been! It is impossible for anyone who has been born in a different social and economic background to ever totally understand what is going through the mind of someone from the slums. There are of course some emotions that are universal, emotions like love for one’s child, desire to be loved and cared for. But how one prioritises love and need, is very personal and yet influenced by the social background. Therefore it is impossible to predict responses with hundred percent certainty.. We have therefore learnt that it is not just experience but sensitivity that counts.

What definitely does not count is what others think of me. The faster that I learnt that we have to live for oneself and for people that matter, the quicker did I stop playing for the galleries. It does not count to do anything where our heart is not present because it is then that we buy misery for ourselves. It definitely does not count to get lost in the myriad of trees and lose sight of the forest. I have found it is necessary sometimes to take a backseat and look at the situation in a very detached manner to take the best rational decision.

What counts is to love and the ability to show your love. That has worked for me every time, with my students, their parents, my teachers and everyone around.

So in the year of 2018. I want to continue to work for what counts and avoid all that does not.

So here I begin….I would like to thank you for your caring and support. I seek your friendship to jointly serve those that have not been given a voice so far. Lets together make the next 365 days count.

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